FAQ - The Trading House

How can I contact The Trading House?
Email or phone Customer Service Centre on 0800 214 654

I'm looking for a specific item. How do I search for it online?
You can enter the name of the product in the search box in the top or you can use the navigation bars to find the correct category.

What warranty do you offer?
Warranties vary between products. If the product purchased  is faulty, The Trading House will meet their obligation to provide a remedy under the Consumer Guarantees Act.

What payment methods do you accept?
You can check out our payment option here. 

Can I order products over the phone?
Yes, please call +64 09 483 7069 or 0800 214 654 for orders, inquiries or if you require more information.

How long will delivery take?
Our standard shipping takes 3-5 business days. To see more on shipping see delivery informatin here.

Is there a delivery fee?
Yes, you can find our delivery informatin here.